Help centre · Team links and round-robin
Team links and round-robin
Round-robin versus collective scheduling, how hosts are invited, what each host has to do before they can be booked, and how host limits work.
A team link is one booking page backed by several people. Invitees see a single URL; behind it, Neos Meet pools the hosts' real availability and decides who takes the meeting. Two modes exist, and choosing the right one is most of the setup.
Round-robin vs collective
- Round-robin
- The invitee sees everyone's combined free time — a slot appears if any host is free. One host is assigned when the booking is made, and only that host is on the invite. Use it for sales calls, support hours, and anything where one person is enough.
- Collective
- The invitee only sees times when everyone is free, and everyone is on the resulting invite. Use it for panel interviews, joint demos, and anything that genuinely needs the whole group in the room.
Round-robin assignment is fair rather than random: among the hosts who are actually free at the chosen time, Neos Meet picks the one who has gone longest without being assigned, and advances the rotation as part of the same database transaction that writes the booking. Two people booking the same slot at the same instant cannot both be given the same host.
Setting one up
- Go to Scheduling → Teams and create a team link. It behaves like any other event type — title, duration, location, scheduling limits.
- Choose round-robin or collective. You can switch modes later.
- Add hosts by email address. Each gets an invite link they accept to join the pool.
- Copy the booking URL and share it exactly as you would a personal link.
What each host has to do
Adding someone's email puts them in the pool, but it does not make them bookable. A host contributes times only once they have:
- Accepted the invite and signed in with Google;
- Set their own availability schedule (a default Mon–Fri 9–5 is created for them);
- Connected a calendar — without one, Neos Meet cannot verify that they are free and contributes no slots for them.
The Teams page shows each member's status so you can see who is ready and who is still mid-setup. Every host keeps their own hours, their own timezone, and their own calendars; there is no separate team schedule to maintain.
Host limits and plans
Every plan includes team links; what differs is how many links, how large the pool, and whether round-robin is available.
- Free — 1 shared team link, up to 3 hosts, collective scheduling.
- Pro — unlimited team links, still up to 3 hosts each.
- Team and Scale — round-robin assignment and pools of up to 50 hosts.
The cap is enforced everywhere a pool can grow, including when someone accepts an invite. If an invitee hits the limit they are told to ask you to upgrade, and their invite link stays valid — once you upgrade or remove a host, the same link works without re-sending it.
Hosts on team links are what you are billed for. See Billing, plans, and seats for how seats are counted and what happens when someone joins or leaves mid-month.
Removing a host
Removing someone from the pool stops them being assigned future bookings. Meetings already booked with them stay exactly as they are — cancel or reschedule those individually if they should not go ahead.
What team links do not do yet
- No routing forms or lead-qualification rules — hosts are pooled, not matched on answers.
- No weighted distribution or per-host daily caps; rotation is by least-recently-assigned.
- No managed-user administration, SSO, or audit logs. Those are roadmap, not shipped.
For the background on why rotation works this way — and when round-robin is the wrong choice for a team — see how round-robin scheduling actually works.
Still stuck?
Email support@neos.network with your booking link and, if there is one, the exact time an invitee tried to book. A real person reads it — there is no bot in front of us.